The first step in quality improvement is to understand what the customer really wants.
A poem is a mirror that reflects the soul.
背叛的时刻是最糟糕的,当你毫无疑问地知道自己被背叛了:另一个人对你怀有如此多的恶意。
伟大的公司不仅适应变化,更能预见并推动变化。
The greatest architecture comes from listening - listening to the land, listening to the people, listening to the needs of the community.