Laughter and tears are both responses to frustration and exhaustion. I myself prefer to laugh, since there is less cleaning up to do afterward.

Collaboration across the supply chain is essential for growth and efficiency.

Innovation should never be a one-time event; it must be ingrained in the culture of the organization.

Success is not measured by profits alone, but by the positive impact we create.

If something is boring after two minutes, try it for four. If still boring, then eight. Then sixteen. Then thirty-two. Eventually one discovers that it is not boring at all.

最好的创新方式是拥抱失败。

你可以痴迷于服务你的客户/读者/客户，你也可以痴迷于击败竞争对手。两者都有效，但前者会让你走得更远。