让团队发挥最大潜能的方法是,以困难但可达成的目标挑战他们,以真诚与信任鼓励他们,以扣人心弦的愿景激发他们,和以同理心倾听他们。
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
一个人如果不讲信用,不知道他怎么能立身处世?就像牛车没有了輗,马车上没有了軏,还靠什么行走呢?
世界上充满了神奇的事物,耐心地等待着我们的感官变得更加敏锐。