关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。

当我被倾听时，我能够以新的方式重新感知我的世界并继续前进。令人惊讶的是，当有人倾听时，看似无解的事情变得可解。

We must not only succeed in the Chinese market, but also occupy a prominent position in the global dairy industry.

"Integrity is the foundation of all successful business relationships."

Good architecture creates possibilities, not limitations.

我相信讲故事的力量。