Memory is not a recording device but a system that actively organizes and reconstructs information.
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
Innovation is not just about technology; it's about changing the way people think and work.
The greatest wisdom is to know that you know nothing.
The novel is the most complete and profound expression of human liberty.
The ability to create and sustain large, complex organizations is one of the key factors that distinguish successful societies from unsuccessful ones.
I don't let the world change my heart.