Resilience isn’t about avoiding failure; it’s about learning from it and coming back stronger.

I can never be safe; I always try and go against the grain. As soon as I accomplish one thing, I just set a higher goal. That’s how I’ve gotten to where I am.

关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。

不肖：品行不好，不正派。观察他所交往的是些什么人，就能看出他是品德好的人还是不正派的人。

最好的投资是对人及其潜力的投资。