"I have always liked the phrase 'nursing a grudge,' because many people are tender of their resentments, as of the thing nearest their hearts."
Your golden ticket is being able to see things from other people's point of view. This shift enables heartfelt empathy. It also allows you to persuade others and it is the key to great design. Mastering the view through the eyes of others will unlock so many doors
The best way to predict the future is to invent it.