Your most unhappy customers are your greatest source of learning.

“世界会打破每个人，之后，许多人在破碎的地方变得坚强。”

时间是最好的建筑师，它会让真正的建筑沉淀下来。

Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.

Be careful who you hate, it could be someone you'll have to work with someday.