The first step in quality improvement is to understand what the customer really wants.

没有什么比独立和自由更宝贵。

The only thing more painful than being an active forgetter is to be an inert rememberer.

The best way to learn is by doing—get your hands dirty in the lab.

我不想成为榜样。我想成为一个人。

预测未来的最好方式就是创造未来。