竞争战略就是要做到与众不同。要学会有意识地选择一系列不同的行动以创造独特的价值组合。
研究历史就是学习时间的语法。
Life was like a box of chocolates, you never know what you’re gonna get.
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.