I'm not a diva, I'm a worker.

任何需要手册才能工作的产品都是坏的。

有些人不喜欢改变，但如果替代方案是灾难，你就需要接受改变。

The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential.

I’m not a pessimist. I’m an optimist trained in pessimism.

故事是理解世界的方式。