The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

应对不自由世界的唯一方法就是变得绝对自由，以至于你的存在本身就是一种反叛。

我不是为了被爱而写作，我是为了被理解而写作。

The historian walks a tightrope between fact and imagination.

我们的行业必须成为气候变化解决方案的一部分，而不是被视为问题的一部分。

He is the only animal that loves his neighbor as himself, and cut his throat if his theology isn't straight.