永远不要满足于当前的成就，要不断追求更高目标。
To make mistakes is human. To own your mistakes is divine. Nothing elevates a person higher than quickly admitting and taking personal responsibility for the mistakes you make and then fixing them fairly. If you mess up， fess up. It’s astounding how powerful this ownership is.
译文：厚道的人，福泽深厚；刻薄的人，福薄命浅。
"The most important thing is to stay customer-obsessed."