One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

I don't care what others say, only what I do.

The novel is the most complete and complex expression of human experience.

The iron rule of nature is: you get what you reward for. If you want ants to come, you put sugar on the floor.

To be a father is to be condemned to watch your child grow up.