The customer is always right, we must listen to their voices.

Technology should serve humanity, not the other way around.

阅读是打开世界的钥匙。

2004年：自由的现金流实现更多创新

"The great secret that all old people share is that you really haven't changed in seventy or eighty years. Your body changes, but you don't change at all. And that, of course, causes great confusion."

The biographer's challenge is to be both a detective and a poet.