The quality of an organization's customer service determines the quality of its customer loyalty.
我不是政客,我是行为艺术家。
To understand the world, you must first understand a place like Mississippi.
一个科学家的真正价值是由他思想的独创性来衡量的。
那些疯狂到认为自己能改变世界的人,往往真的改变了世界。