透明度建立信任-与员工、股东和公众之间。

There is only one good, which is knowledge, and one evil, which is ignorance.

Every detail counts because God is in the details.

Quality is free. It's not a gift, but it's free. What costs money are the unquality things -- all the actions that involve not doing jobs right the first time.

The most important thing is to keep the most important thing the most important thing.