One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

我袍子下面戴着的不是徽章，而是一颗心。

建筑师必须既是艺术家又是技术专家。

林业领导力需要耐心——就像我们管理的树木一样，真正的影响是随着时间的推移而增长的。