设计不仅仅是外观和感觉，设计关乎它如何运作。

艺术家必须受苦才能创造，因为创造源于痛苦。

The most important thing is to focus on the user and all else will follow.

最深刻的发现往往始于简单的观察。

The brain is a kind of computer, but it's a very different kind of computer from the ones we're used to.

True change starts with accountability at every level of the organization.