一个组织的客户服务质量决定了其客户忠诚度的质量。
A person needs to walk how many roads to become a real person.
The secondary rules are those that provide for the creation, alteration, and extinction of primary rules.
政治理论的研究不应局限于西方；我们需要探索非西方传统中丰富的政治思想。
It’s not an apology if it comes with an excuse. It is not a compliment if it comes with a request.
To keep young kids behaving on a car road trip， have a bag of their favorite candy and throw a piece out the window each time they misbehave.
It’s not about ideas. It’s about making ideas happen.
Man will not merely endure: he will prevail.