改进决策最有力的工具是反馈。

I always try to respect my opponents because they make me better.

Let's make the most of the night like we're gonna die young

电影的力量在于它的沉默，而不仅仅是它的对话。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.