客户的忠诚是赢得的，而不是给予的。

The best technology is invisible—it just works seamlessly.

There is no bad whiskey. There are only some whiskeys that aren't as good as others.

Innovation in traditional industries like coal mining is not just possible—it's essential.

The power of science lies in its universality and objectivity, it transcends culture and national boundaries.

Mental processes are tools for living, and their worth is in their use.