对现实的探求始于我们承认自己的无知。
Inquiry into reality begins with the recognition of our ignorance.
这是友谊的特权，可以胡说八道，也可以尊重她的胡说八道。
We need to shift from ownership to access—from products to services.
The division of labor in manufacturing is the great principle by which we gain advantage over other nations.
A theory should not attempt to explain all the facts, because some of the facts are wrong.
在旧的世界里，你用30％的时间创建一种伟大的服务，用70％的时间来营销。在新的世界里，这个比例应该倒过来。