Your most unhappy customers are your greatest source of learning.
小人办事，处理的原则是私利，合于私利的就看作利，违背私利的就看作害；君子办事，衡量的标准是道义，合于道义的就看作利，违反道义的就看作害。
I don’t let the past define me, I let it refine me.
Every cut should have a purpose, a reason to be there.
"The future is already here – it's just not evenly distributed."