Nothing exists except atoms and empty space； everything else is opinion.

每一次干预都应该让事物比我们发现时更好

如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。

"The thing about smart people is that they seem like crazy people to dumb people."

成功不在于成为最好的，而在于始终如一地为客户提供质量和价值。

Diversity in thought and background is what drives creativity and innovation in any organization.

The writer’s challenge is to find the universal in the particular.