真实永远超出我们的表达。

I've always been drawn to the underdog because I've always felt like the underdog.

正因为我是你妈妈说话才最算数，因为我最了解你。

The heart has its reasons which reason knows nothing of.

出自晋·葛洪《抱朴子·博喻》。名与实不相符者，不会名垂千古;地位高而不称职的人，不免要被夺去位子。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.