Design is not just what it looks like and feels like.Design is how it works.
The stranger is close to us, insofar as we feel between him and ourselves common features of a national, social, occupational, or generally human, nature. He is far from us, insofar as these common features extend beyond him or us, and connect us only because they connect a great many people.
I believe in the discipline of mastering the best that other people have ever figured out.