Short-term gains should never come at the expense of long-term sustainability.

比培训员工后失去他们更糟糕的是不培训他们而留住他们。

过去是一个异国；他们在那里的做法不同。

总是为最坏的情况做计划，同时期待最好的结果。

The stories we tell about ourselves are as important as the lives we lead.

科学的进步是我们逐渐意识到自己无知的过程。

We must design for the human experience, not just for efficiency.