我从不带着会输的念头走上球场。

Strategy is about setting yourself apart from the competition. It's not a matter of being better at what you do – it's a matter of being different at what you do.

不要贪婪，也不要孤立。

服务是美好的，但只有在带着快乐、全心全意和自由的心态去做时才是如此。