We must design products with their end-of-life in mind from the very beginning.

公开演讲时，要经常停顿。在你用新方式阐释某件事情前停顿，在你讲述重要的事情之后停顿，以及，刻意制造停顿，让听众吸收细节。

Understanding is the first step to acceptance, and only with acceptance can there be recovery.

商业成功来自预见变化，而不仅仅是对变化做出反应。