We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

译文：用镜子照自己，可以看见形体容貌，用心性照自己，可以遇见祸福吉凶。赏析：为人处世，我们要多思考自己的言行是否得当，多想想自己的举止是否会得罪他人。凡事都要反躬自省，以免招致祸患。

We must balance economic growth with environmental responsibility - they are not mutually exclusive.

A man without a homeland is like a nightingale without a song.

信任是任何成功企业的基础，尤其是在能源行业。

The way we perceive the world is shaped by our expectations, and often, what we see is what we expect to see.