The best illustrations are those that leave room for the reader's imagination.
I'm not a rapper, I'm a Nobel winner.
It's all about trying to make something that's as complex and as true to life as possible.
We are all connected by the stories we tell.
On progress: "If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
You have to be willing to fail in order to succeed.