Every book is a quotation; and every house is a quotation out of all forests, and mines, and stone quarries; and every man is a quotation from all his ancestors.

Customer trust is hard to earn and easy to lose; never take it for granted.

Great leaders listen more than they speak.

最终，所有的故事都是关于寻找意义的。

用礼义来教化人心，就不会有邪恶的思想出现；用教育来治理百姓，就不会有祸乱发生，刑罚不是首要手段！这教化的智慧，太伟大了！并且通过教育和礼仪来引导人们，远比强制措施更为有效！

I think it's important to have a sense of humor about yourself and not take yourself too seriously.