A building should not shout, but whisper.

问题在于，在许多大公司，流程取代了思考。你被鼓励表现得像复杂机器中的一个小齿轮。

When we understand knowledge-based systems, it will be as before -- except our fingertips will have been singed.

别逼我，我已经在悬崖边上了。