The most important thing is to keep moving forward.

Your work begins, work that will not be always joyful to you, labor that may not always fulfill you and days that will seem like one damn thing after the other.

The customer's voice is the most important sound in any business.

风险管理不是回避挑战，而是明智地应对它们。

You have to believe in yourself when no one else does.

I’m not here to be perfect, I’m here to be real.

And I went to talk to them about certain of the great tragedies of Western art. I wanted to see how they would seize the bare bones of certain stories, if they came in as a news item at the news desk on a Saturday afternoon.