你必须相信和信任人,否则生活将变得不可能。
You must trust and believe in people, or life becomes impossible.
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
最好的故事不是来自“好与坏”的对立,而是来自揭示我们共同人性的那些微小而安静的时刻。
质量不是一种技术,而是一种哲学。
在夜的寂静中,文字成为我们灵魂最响亮的回声。