Those who do not have power over the story that dominates their lives, the power to retell it, rethink it, deconstruct it, joke about it, and change it as they change, truly are powerless, because they cannot think new thoughts.
Never underestimate the power of small improvements—they compound over time.
人人生而平等。
死亡是一种幸福，是非常深邃的幸福——是在痛苦不堪的徘徊后踏上归途，是严重错误的纠正，是从难以忍受的枷锁桎梏中得到解放。
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.