I did not write half of what I saw, for I knew I would not be believed.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
Trust is like a mirror, you can fix it if it's broken, but you can still see the crack in that motherfucker's reflection.
Resilience in business starts with resilient people—invest in your team.
我总是在我的电影中寻找真相。