"Life is a series of moments, and it's up to us to make the most of each one."
倾听公司里的每一个人,并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
The only thing that makes life possible is permanent, intolerable uncertainty; not knowing what comes next.
我感激每一个挑战,因为它让我更强大。
Great brands are built one satisfied customer at a time.