释义：喜欢指责别人的人，难以维持长久的友谊；常常宽恕自己的人，不容易改正错误。
创新不应是一次性事件，而必须融入组织的文化中。
Peace if possible, truth at all costs.
The most successful companies don't just sell products - they sell experiences and emotions.
Change is inevitable, but growth is optional.
We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.
